Frequently asked questions

No. PNG Valley runs the AI model inside your browser using WebAssembly or WebGPU. Your photo is decoded, processed and exported on your own device. The only thing downloaded is the AI model itself, the first time you use the tool.

We can't — the images never reach us. Nothing is sent for storage or training; everything stays in your browser tab.

The images you edit are yours, and we claim no rights over them. Just make sure you have the rights to the original photo you're editing. See our Terms of Use for details.

Yes. There's no sign-up, no credits, no watermark and no resolution cap. Because the processing happens on your device, it doesn't cost us server time per image, which is what makes it sustainable to offer for free.

Open the background remover, then drop an image onto the page, paste it with Ctrl/Cmd + V, browse for a file, or paste an image link. The background is removed automatically. You can refine edges with the brushes, pick a new background, and download a PNG, JPG or WebP.

The first time, your browser downloads the AI model (roughly 40–180 MB depending on your device and which engine runs). After that it's cached, so later images start almost instantly — even offline.

Yes. Batch mode processes up to 50 images in a queue, applies the same background and size to all of them, and lets you download everything as a single ZIP file.

Photos with a clear main subject — people, products, animals, cars, logos — work best. Good lighting and some contrast between subject and background help the AI find clean edges. Very busy scenes or subjects that blend into the background may need a quick touch-up with the restore or erase brush.

Open the Refine panel. Use the Restore brush to paint back parts that were removed and the Erase brush to remove leftovers. Lower the brush hardness for soft edges like hair. The Feather slider softens the whole edge and Edge shift grows or shrinks the cut-out by a few pixels.

Yes. Editing happens on a fast preview, but exports are rendered from your full-resolution original. You can also choose a custom size or a platform preset such as 2000×2000 for marketplaces.

JPG, PNG, WebP, HEIC/HEIF (iPhone photos, converted in your browser) and AVIF, up to 25 MB per image.

Choose PNG for a transparent background (logos, design work, stickers). Choose JPG for a solid background when you need the widest compatibility, for example marketplace uploads. WebP keeps transparency with much smaller files, which is great for websites.

After the background is removed, pick white in the Background panel, or choose the “Amazon / Shopify product” preset in Crop. That preset centers your product on a pure white 2000×2000 canvas with even padding, ready to upload.

Yes. The Effects panel adds a soft drop shadow (offset, blur, opacity, color) and an outline stroke around the subject — useful for stickers, thumbnails and product shots. You can also adjust brightness, contrast and saturation.

Yes, on modern iOS and Android browsers. Phones have less memory, so very large images may take longer.

Recent versions of Chrome, Edge, Firefox and Safari. Browsers with WebGPU (such as recent Chrome and Edge) run the model on your graphics card for extra speed; others use WebAssembly on the CPU.

The primary engine is an ISNet-based segmentation model packaged by IMG.LY. If it can't run on your device, the tool automatically falls back to the RMBG-1.4 model via transformers.js.